Frequently asked questions.

Olimar works along three lines: custom development (web applications, business platforms, mobile applications, API integrations), applied artificial intelligence (assistants, automation, generative AI built into your processes) and managed cybersecurity, as an authorized distributor and integrator of the SecuAAS suite. We focus on SMBs that want useful tools, not gimmicks.

Three products published by SecuAAS, of which Olimar is an authorized distributor and integrator. SecuScan: see your organization the way an attacker sees it, with external attack surface management (EASM), cloud security (CNAPP), autonomous penetration testing and code analysis, and reports for management, the security lead and technical teams. SecuAI: a generative AI gateway with sovereign anonymization; when you enable it, personal information is detected in Québec, then replaced with pseudonyms (tokenization) or the request is blocked; you use sovereign models hosted in Québec or the major market models, whose residency is displayed. SecuSIEM (beta): your logs, your alerts, your evidence, with centralized collection, incident detection and retention of up to 7 years, and logs that reside in Québec. Olimar is also a JumpCloud partner: JumpCloud Platform Prime manages businesses' identities, access and devices. This service is hosted in the United States by JumpCloud Inc.

That the product is in production and usable, but evolving quickly: some features are being finalized and the interface changes. The status is shown for transparency. Organizations that adopt it now get close support and see their needs taken into account in the roadmap. The subscription is monthly and with no commitment: you can stop at any time.

The Olimar client portal (portail.olimar.ca) is available from the “Client portal” button at the top of every page. There you subscribe to a product, track your consumption and AI credits, and view your invoices. No account yet? You create it yourself, online and in a few minutes, from the portal's login page. Need a hand? Write to us from the Contact page.

Yes, SMBs are our core target. There is no minimum size — we work with companies of 5 people as well as organizations of 200 employees. What matters is having a real need and a willingness to do things well. Contact us to discuss your specific situation.

Olimar's infrastructure is hosted in Canada, on dedicated OVH servers located on Canadian soil. Your data does not leave the country. We treat local hosting as a non-negotiable argument, particularly in the context of Quebec's Law 25. For the distributed products, the infrastructure and GPUs of SecuScan, SecuAI and SecuSIEM are in Québec, and SecuSIEM's logs reside there. Some processing uses AI models hosted outside Québec: the only exception is SecuScan's penetration tests, which use frontier models without anonymization, which is why they must run in a sandbox-type environment, isolated from production and with no data; for SecuAI, the residency of each third-party model is displayed, and anonymization, enabled per request or enforced on a key, takes place entirely in Québec: the original personal information never leaves Québec to be analyzed. JumpCloud is an exception: this service is hosted in the United States by JumpCloud Inc. The only other exception: transactional emails are routed through Resend, whose servers are in the United States — this disclosure is mentioned in our privacy policy.

Yes. Compliance with Quebec's Law 25 is built into how we work: data minimization, hosting in Canada, explicit consent, a published privacy policy. We don't just talk about it — we apply it to our own infrastructure. To help you, we can assess your current posture, identify gaps and support you in putting the required measures in place (register, processes, policy). A dedicated solution is also in development to equip Québec SMBs in this effort.

An Olimar project generally follows four stages. 1. Discovery (1–2 weeks): scoping meeting, understanding your needs, defining the scope and delivering a proposal. 2. Design (1–3 weeks): technical architecture, mockups or prototypes if needed, validation before development. 3. Build (variable): iterative deliveries with regular check-in points; you see progress continuously. 4. Deployment and handover: going to production, training if required, documentation. Overall timelines range from a few weeks (targeted integration) to several months (complete platform).

Yes. Our business platforms come with a mobile application for field teams when needed — delivery drivers, technicians, representatives. We build them in React Native (Expo), which lets us share the same code between Android and iOS and deliver a test APK quickly. That is the case for our food distribution management platform, whose Android application goes with the delivery drivers on the road: today's route, barcode scanning, customer signature on delivery and return reporting with photos.

Yes. The relationship doesn't end at delivery. We offer support and maintenance agreements adapted to each project: updates, fixes, enhancements and infrastructure monitoring for hosted clients. The terms are defined at the proposal stage — there is no single formula.

Nothing simpler: fill in the contact form, choosing the subject that matches your need (custom project, SecuScan, SecuAI or SecuSIEM). You can also write directly to info@olimar.ca. We take the time to understand your situation before proposing anything.