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Food distribution · French-speaking Switzerland

Delivered In production

SD Thai Food: from the phone call to the delivery truck, on a single platform.

Client
Thai caterer, Lausanne
Country
Switzerland
Scope
Web, mobile, AI, operations
Screenshot coming soon
Screenshot coming soon

Mockup — fictitious data.

The challenge

Everything was done by hand. Every mistake cost a delivery run.

A producer delivering to dozens of points of sale — partners, consignment grocery stores, vending machines — with no shared tool.

Before and with the platform
Before With the platform
Orders by phone and email Partner portal + AI voice ordering
Production planned on paper Planned batches, production sheet, kitchen screen
Stock tracked from memory First in, first out, threshold and expiry alerts
Deliveries without proof Routes, delivery slips, on-screen signature, photographed returns
Invoicing re-keyed into accounting Automatic accounting sync

What we delivered

Nine modules, one database.

B2B ordering portal

Rules by partner type, delivery days, minimum, cut-off times: beyond them, the order goes to approval.

AI voice ordering

Phone order taking on a Swiss number, auditable read-only sessions.

Production

Planned batches, A4/A3 production sheet, kitchen screen.

Storeroom and stock

First in, first out; threshold and expiry alerts.

Deliveries and routes

Delivery slips, assignment, tracking from the back office.

Android app for drivers

Today's route, barcodes, customer signature, returns with photos. Designed for one hand, in a truck.

Partners and vending machines

B2B, B2C, consignment grocery stores, vending machines, collections follow-up.

Invoicing, POS, accounting

Invoices, counter sales, sync with Swiss accounting.

Public site and showcase

Bilingual site, automatically updated map of points of sale, banner and social content.

Stack

  • Next.js / React
  • NestJS + Prisma
  • PostgreSQL
  • React Native (Expo)
  • Kubernetes
  • Accounting sync
  • Sovereign AI

Operations

  • Separate development and production environments
  • Continuous delivery from the repository
  • Decoupled web and API: zero-downtime updates
  • Daily backups, error monitoring